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Instruction
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How to connect airBalticcard Mobile to a mobile communications network
Carefully withdraw airBalticcard Mobile from its plastic case and place the SIM card into your mobile phone as shown in the phone’s manual.
Switch the phone on.
A message on the screen will prompt you to enter PIN1 code (you will find it on the reverse of the SIM card).
Save the PIN and PUK codes! You will need them for future airBalticcard Mobile operations.
airBalticcard Mobile logo will appear on the screen.
Adding credits
Take the renewal card.
Carefully remove the scratch off label on the card.
From the phone menu enter the airBalticcard Mobile section.
Choose the Add Credit function.
The message «Please Enter PIN» will appear on the screen.
Enter the 16-digit PIN code and press OK.
A message with the information about the added credits will then appear on the screen.
Outgoing calls
Enter the number you wish to call. Please make sure you add the symbol «+» or «00» before the country code and the local number.
For example, if you call a number in France, please first enter +33 (country code) and then the local phone number.
Press the «Call» button.
The message «Wait for Call» will appear on the screen.
After a few of seconds you will receive an incoming call from the system which will then connect you to the requested phone number.
The system will generate a message regarding the available time balance.
Press the «Answer» button.
Wait for the connection and talk.
You can call any phone number that is stored in your mobile’s memory. Just make sure you save the numbers with their corresponding country codes (for example, +33 for France).
Credit balance
You can make and receive calls as long as your SIM card has credit.You can check your credit balance in two ways.
Choose the airBalticcard Mobile section in your phone menu.
Choose the Check Balance function.
A message with your credit balance will appear on your screen.
Credit balance can be checked by sending a request. Enter number 099.
Press the «Call» button.
A message with your credit balance will appear on your screen.
How to send and receive SMS
Simply send and receive SMS in accordance with your phone’s manual.
Technical requirements
airBalticcard Mobile can be used with any GSM mobile phone, except phones that are designed to be used only on specific networks.
Some very old phone models do not support the service in airBalticcard Mobile automatic mode.
In this case you can make calls, send and receive SMS as well as check your credit balance using the airBalticcard menu that is displayed automatically in the phone menu when using an airBalticcard Mobile.
Before unpacking airBalticcard Mobile please read the instructions for use that are available at the point of sale.
By opening the packaging you confirm that you have read and accept the instructions for use and tariffs of airBalticcard Mobile.
Frequently asked questions
How can I communicate my new airBalticcard Mobile number to my family and friends?
Enter a voice message with the details of your number into the phone’s automatic answering device. Tell your relatives, friends or business partners your telephone number and receive all incoming calls abroad free of charge!
How long does the airBalticcard SIM card operate and how long is the card credit valid for?
The SIM card and the credit have no limit. However, the card is deactivated when it is not used for more than two years.
When are the credits withdrawn for making and receiving calls?
Money from the credit balance is deducted as your call proceeds in real time.
How are my calls charged?
The charge is per minute of a successful connection.
My airBalticcard Mobile number has the country code +372. This code belongs to which country?
airBalticcard Mobile numbers use Estonia’s country code (+372).
How much does it cost if I query my credit balance and want to add credits via number 099?
It is free of charge.
Can I call number 099 from my fixed line?
No, this service is not available when calling from a fixed line.
Can the airBalticcard Mobile SIM card be used in any mobile phone?
The airBalticcard Mobile SIM card can be used with any GSM mobile phone except phones that are designed to operate only in specific networks (operator discounted mobile phones).
Does the person I am calling see my number?
Yes, if the person has activated the service Caller ID.
Can I hide my number so that the person I am calling does not see it?
This service is not available.
Can I use the internet with airBalticcard Mobile?
This service is not available.
Can I use the phone book in my phone?
Yes. To make international calls the numbers must be entered with country and city code 00371ххххххх or +371ххххххх.
How much does it cost to call an airBalticcard Mobile number?
To call an airBalticcard Mobile number costs the same as to call any mobile number in Estonia.
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